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Pawsy Vibe is your ultimate destination for all your pet care essentials!
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About Us
Welcome to Pawsy Vibe, your ultimate destination for all your pet needs!
At Pawsy Vibe, we understand that pets are family, and our mission is to offer pet owners top-quality products and exceptional service, ensuring the health, happiness, and well-being of their beloved companions.
Frequently Asked Questions
How do I place an order?
How do I place an order?
You can place an order directly on our website. Just add the items you want to your cart, proceed to checkout, and follow the instructions to finalize your purchase.
What payment methods do you accept?
What payment methods do you accept?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and other secure payment options.
Is it secure to use my credit card on your website?
Is it secure to use my credit card on your website?
Yes, it is completely safe to use your credit card on our website. We employ advanced encryption technology to protect all your personal and payment information.
Can I change or cancel my order after it’s been placed?
Can I change or cancel my order after it’s been placed?
If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be changed or canceled.
How long will it take to receive my order?
How long will it take to receive my order?
Shipping times vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days and delivered within 5-14 business days for US and for Rest World 7-21 days. You will receive a tracking number once your order has been shipped.
Do you offer international shipping?
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary depending on your location. Please check our shipping policy for more details.
How can I track my order?
How can I track my order?
You can track your order easily through our website. Simply navigate to the "Menu" section and look for the "Track Order" option. From there, you'll be able to enter your order details and monitor its progress every step of the way. If you encounter any issues or have further questions, feel free to reach out to our customer support team for assistance.
What is your return policy?
What is your return policy?
We offer a 60-day return policy on most items. If you are not satisfied with your purchase, you can return it for a refund or exchange. Items must be returned in their original condition and packaging. Please see our return policy for more details.